We believe keeping your personal information completely safe is our highest responsibility. On this page, learn what information we collect, how we use it, and how we keep it secure.
Last Updated: January 2025
When you register on the shuvo win platform, your name, email address, mobile number, and date of birth are collected. This information is used to verify your identity and keep your account secure. Payment method details are collected during financial transactions, however complete card numbers or bank details are not stored on our servers. When you use our platform, your device type, browser information, IP address, and usage patterns are automatically recorded. This technical information helps us improve our service quality and ensure security. We never sell or transfer personal information to third parties without your permission.
The information collected is primarily used to manage your account, process transactions, and provide customer support. We analyze usage patterns to personalize your gaming experience and show content tailored to your preferences. Information is used to ensure platform security and detect fraudulent activity. With your consent, we may send you new offers, updates, or important notifications via email or SMS. Information may also be used to fulfill legal obligations and meet the requirements of regulatory authorities. You can opt out of marketing communications at any time.
All your personal information is protected through SSL encryption technology, which completely prevents third-party access during data transmission. Our servers undergo regular security audits and adhere to the latest cybersecurity standards. Only authorized personnel can access your information, and they operate under strict confidentiality agreements. In the event of a data breach, we will immediately notify affected users and take the necessary steps. We comply with applicable data protection laws in Bangladesh and international standards. Ensuring the security of your information is an integral part of our business responsibility.
You can request to view or correct your personal information stored with us at any time. You have the right to request deletion of your data from our systems within a specified period after closing your account. However, some information may need to be retained for a certain period in cases of legal obligations or ongoing investigations. You also have the right to object to or restrict the processing of your information. To exercise these rights, contact our support team and we will respond within 30 business days. We are always committed to giving our users control over their information.
Our website uses cookies to enhance your browsing experience, remembering your login state and saving your preferences. In addition to essential cookies, we use analytical cookies that help monitor platform performance. You can control or disable cookies from your browser settings, though some features may not work properly as a result. We do not use any third-party advertising tracking cookies. To learn more about our cookie policy, please visit our FAQ view the page. Continued use of the platform will be considered as your consent to our cookie policy.